Four people.
One tenancy.
One app.
The supported-housing platform that puts agents, residents, support workers and maintenance teams on the same page.
Supported housing isn't one job.It's four.
A tenancy isn't a row in a spreadsheet — it's a relationship between four people. Habitrak gives each of them an app shaped to their work, with the same shared facts underneath. No re-keyed addresses, no orphaned WhatsApp threads, no lost paperwork.
The Agent
“Four properties, seven residents and local authorities to keep happy. I need to know what's on fire — and when it changed, and who changed it.”
The Resident
“I just want to tell someone the boiler's broken and feel like they heard me. And I want to know who my support worker actually is.”
The Support Worker
“Five people on my caseload, two reviews due this week. The last thing I need is a paper file at every visit.”
The Maintenance
“Send me a job with the address, the photo, the resident's name and the access code. Then let me get on with it.”
Run a portfolio of homes like a small city.
Amara opens Habitrak first thing every morning. Three tabs — Dashboard, Properties, Tenants — give her every number, every front door and every resident in the portfolio without a spreadsheet in sight. Every change is timestamped and attributed, so she can prove what happened, when.
For the person whose home this is.
Marcus moved into Room 3 at 47 Clapham High Street, London three months ago. He doesn't want a property-management portal — he wants to know who his managing agent is, what his goals say, and that someone's coming to look at the boiler. When the engineer comes, Marcus sees it the moment Amara routes the job. When the work's done, his record reflects it.
Five cases, no clipboards.
Sarah is a floating support worker with five active residents across four properties — London, Sheffield, Birmingham and Leeds. Habitrak gives her a caseload that's already triaged, a visit log that signs itself, and statutory paperwork she can finish on the bus home.
Every property, every job, one app.
Tom is a multi-trade engineer covering all four of Amara's properties — London, Sheffield, Birmingham and Leeds. Habitrak gives him the day's numbers on the home screen, every open issue grouped by address, and the property file one tap away — no clipboard, no spreadsheet at the front door.
One report, four phones, minutes apart.
A boiler doesn't care whose phone it ends up on. Habitrak's job is to make sure it ends up on all of them, in the right order, with the right context. One timeline, four lenses — the same record, seen from each role's vantage point.
Marcus reports the boiler.
Three taps from his home screen. Photo attached, urgency set to medium. Sent to “the housing team” — he doesn't have to know who that is.
Amara sees it appear.
It lands in her dashboard's “active” donut. She skims, agrees with the urgency, and routes it to the on-call engineer in one tap.
Tom accepts the job.
Address, photo and resident note land on his queue. He marks himself “en route”, which posts an ETA back to Marcus's home screen automatically.
Sarah does her visit.
The resolved ticket is on Marcus's record by the time she arrives for his 3-month review. Fixed at 09:46, signed off by Tom, visible to everyone. One less thing to worry about; one more thing to celebrate.
Inspectors love a paper trail. We make one for you.
Every notice posted, every visit signed, every certificate uploaded — Habitrak keeps it. Twenty-two statutory and internal forms come pre-loaded, mapped to the right cadence, with reminders that fire before the deadline does.
Bring everyone into the loop.
Thirty minutes, a screen-share, your real portfolio. We'll show you Habitrak running with your data — agent, resident, support and maintenance accounts, all live.