Four people.
One tenancy.
One app.
The supported-housing platform that puts agents, residents, support workers and maintenance teams on the same page.
Supported housing isn't one job.It's four.
A tenancy isn't a row in a spreadsheet — it's a relationship between four people. Habitrak gives each of them an app shaped to their work, with the same shared facts underneath. No re-keyed addresses, no orphaned WhatsApp threads, no lost paperwork.
The Agent
“Four properties, seven residents and local authorities to keep happy. I need to know what's on fire — and when it changed, and who changed it.”
The Resident
“I just want to tell someone the boiler's broken and feel like they heard me. And I want to know who my support worker actually is.”
The Support Worker
“Five people on my caseload, two reviews due this week. The last thing I need is a paper file at every visit.”
The Maintenance
“Send me a job with the address, the photo, the resident's name and the access code. Then let me get on with it.”
Run a portfolio of homes like a small city.
Amara opens Habitrak first thing every morning. Three tabs — Dashboard, Properties, Tenants — give her every number, every front door and every resident in the portfolio without a spreadsheet in sight. Every change is timestamped and attributed, so she can prove what happened, when.
For the person whose home this is.
Marcus moved into Room 3 at 47 Clapham High Street, London three months ago. He doesn't want a property-management portal — he wants to know who his managing agent is, what his goals say, and that someone's coming to look at the boiler. When the engineer comes, Marcus sees it the moment Amara routes the job. When the work's done, his record reflects it.
Five cases, no clipboards.
Sarah is a floating support worker with five active residents across four properties — London, Sheffield, Birmingham and Leeds. Habitrak gives her a caseload that's already triaged, a visit log that signs itself, and statutory paperwork she can finish on the bus home.
Every property, every job, one app.
Tom is a multi-trade engineer covering all four of Amara's properties — London, Sheffield, Birmingham and Leeds. Habitrak gives him the day's numbers on the home screen, every open issue grouped by address, and the property file one tap away — no clipboard, no spreadsheet at the front door.
One report, four phones, minutes apart.
One incident, one timeline. From the resident's first tap to the agent's sign-off — written once, seen by everyone, in the order it happened.
Marcus reports the boiler.
Three taps. Photo, urgency, sent.
Amara approves and routes.
Priority set, engineer chosen, ticket sent on.
Tom marks it complete.
In progress, fixed on site, photo and notes uploaded.
Amara signs it off.
One tap. Audit trail closed, Marcus pinged.
From report to sign-off in under an hour — no phone calls, no spreadsheets, nothing falling through the cracks.Amara Okafor · housing agent · Northgate Housing
Inspectors love a paper trail. We make one for you.
Twenty-two statutory and internal forms, pre-loaded and mapped to the right cadence. Reminders fire before the deadline does.
- Gas Certificate (CP12)
- EICR
- EPC Certificate
- Fire Safety induction
- Risk Assessment
- Support Plan
- ID verification
- Right-to-rent check
- References
- Initial assessment
- Property notices
Audit week used to take a fortnight. Now I export a PDF.Compliance lead · Midlands managing agent
Bring everyone into the loop.
Thirty minutes, a screen-share, your real portfolio. We'll show you Habitrak running with your data — agent, resident, support and maintenance accounts, all live.